IMPORTANT: You MUST use a real person's First and Last name when creating an account. We require this to verify identify and prevent Fraud.
We strongly recommend that each member of the property management team have their own landlord account using their email address used at work. This practice allows for better tracking. We suggest the owner/lead manager create the first identify-verified account. Once this is complete, this person must then invite all remaining team members so that they are added to the same property management team.
Please watch the Team Management Training Video accessible through the TRAINING VIDEOS button on your Landlord Dashboard to learn more about the process and its functionality.
** If you only have one email address for the entire office, we suggest the owner or main employee create the account using their name, personal information, and this shared email address. **